Havaianas Reviews

The flip flips only last a few months before the rubber toe section breaks from the base. I have bought over ten pairs and all went the same way. Such nice flips flips but not made to a high standard.

Wrong size sent, tried to return item but obviously there is no such way to do it. Bunch of w**a**nkers

As bad as it gets. Ordered a pair of flip flops mid june. Arrived and were too big so sent them back. Rang customer service today (30th july) to query lack of refund. Was told they had recieved the package on 1st July but no refund was issued, they dont know why and will tranfer my query to the billing department. Still no refund. Havaianas if you see this my order number is
GB06152020-00356955
I hope i get my refund soon :(

The quality control in the company has gone badly downhill- DO NOT purchase anything from this company ! Take my word for it this company is over priced rubbish

I purchased multiple pairs of Havaianas and one pair arrived faulty. The straps are twisted and if I try to wear them they dig into the top part of my foot resulting in sever irritation. If i were to walk for 5 minutes or more they would eventually cut the skin.
I contacted Havaianas via their online form and this is their response.
"My colleagues from the quality department confirmed that your Havaianas are not considered defective, since the straps can be adjusted with your hands to adapt it to the natural form of the flip flop.
The Havaianas are made out of rubber, which is a very flexible material that might lose the original form while on the box. On the other hand, this material is one of the things that makes Havaianas so comfortable!
So here's a quick tip to fix this issue: just place your straps like the ones you can find in the attachment, then block them with a clip, a clothes peg or something similar. After a day in that position, your Havaianas will be confortable again!
If you are in hurry, you can always use an hair dryer on the straps while they are in that position to speed up the process.
If you have any kind of doubt please don't hesitate to ask.
Have a nice day,"
It's certainly not my job to use a hairdryer to fix a badly produced flip flop and even though I tried, it hasn't worked and contradictory to your email, the rubber is very hard and cannot be remolded by me.
I don't even want a refund, i simply want you to take back the faulty pair and replace them with a good pair.

DO NOT BUY FROM THIS WEBSITE
Terrible customer service and if you get your size wrong they will not exchange as they don't want to pay for shipping again.